Return Policy

At Egavu, we prioritize your satisfaction and strive to provide the highest quality organic products. If you are not entirely satisfied with your purchase, we offer a straightforward return policy to ensure a seamless experience:

1. 30-Day Return Window: You have 30 days from the date of delivery to initiate a return for your purchase.

2. Condition of the Product: To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Return Process: To initiate a return, please reach out to our customer service team with your order details. We will guide you through the simple and hassle-free return process.

4. Refund or Exchange: Upon receipt of the returned item, we will inspect it and notify you of the status of your refund or exchange. If the return is approved, we will process the refund to your original method of payment or provide an exchange as per your preference.

5. Non-Returnable Items: Certain products may not be eligible for return due to hygiene or safety reasons. These include perishable goods, intimate or sanitary goods, and hazardous materials.

For any further queries or assistance regarding our return policy, please feel free to reach out to our dedicated customer service team.